Privacy Policy

Our commitment to your data

Star Forge Grid takes the privacy of everyone who visits this website seriously. This policy explains what personal information we may collect, why we collect it, how it is used, and what rights you have in relation to your data.

We operate this website from Tokyo, Japan, and aim to comply with applicable data protection laws, including the Act on the Protection of Personal Information (APPI) as applicable in Japan, and where relevant, the General Data Protection Regulation (GDPR) for visitors from the European Economic Area.

What data we collect

• Contact form data — when you fill in the contact form, we collect your name, email address, and the message you submit. Subject line is optional.
• Usage data — if analytics cookies are accepted, we collect aggregated information about how pages are visited, including page views, session lengths, and traffic sources. This data does not identify individuals.
• Cookie consent data — your cookie preferences are stored locally in your browser via localStorage. This data does not leave your device unless you submit a form.
• Device and browser data — standard technical information, including your browser type, device type, and approximate geographic region, may be collected automatically through analytics tools.

How we use your data

• To respond to enquiries submitted through the contact form
• To understand how our website is used and where it can be improved
• To respect and apply your cookie consent preferences across the site
• To comply with legal obligations and protect against potential misuse

We do not sell personal data to third parties. We do not use contact form data for marketing communications without explicit consent.

Legal basis for processing

• Consent — for optional cookies and analytics, we rely on your explicit consent, which you can withdraw at any time.
• Legitimate interest — for processing enquiries, responding to messages, and maintaining basic site security.
• Legal obligation — where applicable law requires retention or disclosure of specific information.

Third-party services

We may use the following third-party services, subject to your cookie preferences:

• Google Analytics — for website performance measurement, only if analytics cookies are accepted. Data is processed under Google's privacy policy.
• Google Ads — for advertising purposes, only if advertising cookies are accepted. We operate under Google Consent Mode v2.

Data retention

Contact form data is retained for as long as necessary to respond to your enquiry and for any subsequent service arrangement. Where no service arrangement follows, contact data is deleted within 12 months. Analytics data follows the retention settings of the respective analytics platform.

How we protect your data

• This website is served over HTTPS, encrypting data in transit between your browser and our servers.
• Access to contact form data is restricted to team members directly involved in responding to enquiries.
• In the unlikely event of a data breach involving personal information, affected individuals will be notified in accordance with applicable law.

Your rights

• Right to access — you may request a copy of any personal data we hold about you.
• Right to rectification — you may ask us to correct inaccurate data held about you.
• Right to erasure — you may request deletion of personal data we hold, subject to any legal retention requirements.
• Right to data portability — you may request your data in a commonly used, machine-readable format.
• Right to object — you may object to certain types of processing, including direct marketing.

Changes to this policy

We may update this privacy policy from time to time. When we do, the date at the top of this page will be revised. We encourage you to review this page occasionally to stay informed.